PRIVACY POLICY
Privacy Policy
At Napoletano Pizza FZCO (“we”, “our”, “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our online ordering system, in accordance with the laws and regulations of the United Arab Emirates.
1. Information We Collect
We collect personal data to provide and improve our services, including:
a) Personal Information:
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Full name
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Email address
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Phone number
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Delivery address
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Payment details (processed via secure third-party payment gateways)
b) Technical Data:
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IP address
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Device type
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Browser type
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Operating system
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Usage patterns (via cookies and analytics tools)
2. How We Use Your Information
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We use the data collected for the following purposes:
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To process and deliver your food orders
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To personalize your experience on our site
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To send transactional and promotional communications
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To comply with legal obligations
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To detect and prevent fraud or misuse of our services
3. Sharing of Information
We do not sell or rent your personal data. We may share it only in the following cases:
Service Providers: With third parties involved in processing orders, payments, and deliveries (e.g., payment gateways, delivery partners).
Legal Compliance: When required by UAE law, courts, or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inactive user data may be deleted or anonymized after [e.g., 12 months] of inactivity.
5. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure, including:
SSL encryption for all transactions
Secure payment processing via [insert provider, e.g., Stripe, Telr, etc.]
Access controls and internal data policies
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications at any time
To exercise any of these rights, contact us at:
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze website usage. You may disable cookies through your browser settings, but this may impact site functionality.
8. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, it will be deleted immediately.
9. Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date”.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Napoletano Pizza FZCO